Subscriptions and Refunds - Secure PC Keyboard
# Subscription, Cancellation & Refund Policy
Effective date: October 20, 2026 · Version 4.0
> Secure PC Keyboard has an ad-supported free tier and optional weekly, monthly and annual Premium subscriptions through Google Play, when available. No separate CIBRU login is required. The actual localized price and offer shown by Google Play before you confirm a purchase control.
## 1. Plans, trials and renewal
The provisional illustrative prices below are in US dollars. They are examples, not finalized regional prices, a quote or a promise that a plan or trial is available in your country or build:
- **Weekly:** $0.49/week (USD), renewing weekly; no free trial. Billing begins immediately when Google Play completes a successful purchase at its displayed price. A pending payment does not unlock Premium.
- **Monthly:** $1.49/month (USD), renewing monthly; a 3-day free trial only for Google Play-eligible new subscribers when that offer is displayed. Unless cancelled before the 3-day trial ends, the account is automatically charged the displayed monthly price every month until cancelled. We recommend cancelling at least 24 hours before the trial ends.
- **Annual:** $14.99/year (USD), renewing annually; a 7-day (1-week) free trial only for Google Play-eligible new subscribers when that offer is displayed. Unless cancelled before the 7-day trial ends, the account is automatically charged the displayed annual price every year until cancelled. We recommend cancelling at least 24 hours before the trial ends.
Google Play determines offer eligibility, including prior trial or subscription use. If you are not eligible or the trial is not shown, the displayed paid terms apply and billing begins when the purchase completes. Before confirming, review the actual localized price, currency, billing period, applicable taxes, trial end date, first charge and renewal terms in the Google Play purchase screen. An eligible trial converts automatically to the displayed paid subscription unless cancelled before it ends. Subscriptions renew automatically until cancelled. Google Play processes payments; CIBRU does not receive your full payment-card details.
A plan shown as unavailable, still loading or coming soon cannot be purchased from that screen. Selecting a plan or viewing this policy does not start a trial or subscription; complete Google's purchase confirmation to subscribe. The app displays a price-unavailable message when it cannot obtain current Play pricing.
## 2. How to cancel
On Android, open **Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Secure PC Keyboard → Cancel subscription** and complete the confirmation steps. You can also use Google Play subscriptions. Use the Google account that made the purchase and check the cancellation status and end date shown by Play. If you cannot find the subscription, check your other Play accounts and Google's subscription-management help.
**To help avoid the next charge, cancel at least 24 hours before the trial ends or the next renewal.** This is advance-planning guidance; the dates, deadlines and billing terms displayed by Google Play control. You can cancel at any time through Play. Unless Google Play or applicable law provides otherwise, cancellation stops future renewal and paid access continues through the already-paid period. Trial access may end as described in Play's cancellation screen.
Uninstalling, clearing storage, turning off referral sync, earning referral rewards, requesting data deletion, or tapping **Delete purchase verification data** does not cancel a subscription. A cancellation does not by itself issue a refund.
## 3. Refund requests
Google's refund policy depends on the purchase, timing, payment method, location and circumstances. Under its app and subscription refund guidance, **within 48 hours of a purchase, Google may be able to provide a refund; approval is not guaranteed.** Start with the Google Play refund request process. The 48-hour guidance is not an automatic refund entitlement or a guaranteed processing time.
If more than 48 hours have passed, Google directs you to the developer, or you need help with a purchase problem, email support@cibru.in with the app name, **Google Play order number** from your receipt (format: `GPA.XXXX-XXXX-XXXX-XXXXX`), purchase date, selected plan and reason for the request. Do not send payment-card details, passwords or raw purchase tokens. We review requests under Google Play rules and applicable consumer law and explain the outcome; a refund is not guaranteed merely because a request is submitted. A refund or charge reversal may remove Premium access.
## 4. Missing access, restoration and data deletion
If Premium access is missing after a completed purchase, verify that Play uses the purchasing account and select **Restore Purchases** in the app. Restoring an eligible existing purchase does not require buying it again. Internet access and successful server verification are required. Pending payments, expired, on-hold, paused or revoked subscriptions do not grant active paid access. A cancelled subscription can remain active through its verified paid expiry, and a Google Play-reported grace period can retain verified access. Contact support with your order number if restoration fails.
Confirming **Delete purchase verification data** persistently pauses automatic purchase syncing on that installation, removes local paid access, and requests deletion of the locally known server records. Check the reported result; a failed or partial request needs a retry or support assistance. Restarting, reopening the Premium screen or attempting a new purchase does not resume that pause. **Restore Purchases** is the explicit action to resume syncing and can recreate verification records for eligible purchases. Clearing app storage or reinstalling resets local choices and caches; Android's **Clear cache** alone does not reset the pause. See Purchase Data Deletion for the full scope and retained anti-abuse markers.
Verified paid offline access is limited to 72 hours after successful verification and never extends beyond verified expiry. A device restart or invalidated verification may require an earlier online check. Losing local access does not stop Google Play billing.
Referral rewards are free promotional access, not a paid subscription or cash credit. They do not cancel, pause, extend or refund Google Play billing or a trial. Review the referral terms and reward schedule.
## 5. Consumer rights
This policy does not limit mandatory cancellation, refund, withdrawal or other consumer rights in your country. Where applicable law conflicts with this policy, the law controls.
## 6. Contact
Billing and refund support: support@cibru.in. Identify **Secure PC Keyboard** (Android package `com.securepckeyboard.app`) in your request.
**Operator:** CIBRU, sole proprietorship owned and operated by Krishna moni Borah.
**Postal Address:** Kakojan, Jorhat, Assam - 785107, India. See Support & Contact for the information to include.